Cookie Policy
Understanding Cookies and Tracking
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze site usage, and provide personalized experiences. We use various types of cookies and similar tracking technologies to enhance your SkillLobby experience.
Essential Platform Cookies
These cookies are necessary for our platform to function properly. They enable core features like user authentication, session management, security measures, and basic site navigation. These cookies cannot be disabled as they are essential for platform operation and user safety.
Performance and Analytics Tracking
We use analytics cookies to understand how users interact with our platform, which pages are most popular, and how we can improve user experience. This data helps us optimize our coaching matching algorithms and identify areas for platform enhancement.
Personalization and Preferences
Preference cookies remember your settings, such as language selection, coach filtering preferences, and display options. These cookies enhance your user experience by maintaining your customized settings across sessions and devices.
Marketing and Advertising Cookies
We may use marketing cookies to deliver relevant advertisements and measure campaign effectiveness. These cookies help us show you content about coaching opportunities and platform features that align with your gaming interests and skill development goals.
Third-Party Service Cookies
Our platform integrates with third-party services like payment processors, gaming platforms, and analytics providers. These services may set their own cookies, which are governed by their respective privacy policies. We carefully select partners who maintain high privacy standards.
Session and Persistent Cookies
Session cookies are temporary and deleted when you close your browser, while persistent cookies remain on your device for a specified period. We use both types to balance functionality with privacy, ensuring optimal platform performance while respecting your data preferences.
Cookie Consent Management
We provide clear options for managing your cookie preferences through our consent banner and account settings. You can accept all cookies, decline non-essential cookies, or customize your preferences for different cookie categories based on your comfort level.
Browser Cookie Controls
Most web browsers allow you to control cookies through their settings. You can block cookies, delete existing cookies, or set preferences for specific websites. However, disabling certain cookies may limit some platform features and functionality.
Mobile App Tracking Technologies
Our mobile applications may use similar tracking technologies, including device identifiers and local storage. These technologies serve similar purposes to web cookies and are subject to your device's privacy settings and our app-specific privacy controls.
Cookie Data Security
We implement appropriate security measures to protect cookie data from unauthorized access or misuse. Sensitive information is encrypted, and we regularly review our cookie practices to ensure they meet current security standards and privacy regulations.
International Cookie Compliance
Our cookie practices comply with applicable international privacy laws, including GDPR, CCPA, and other regional regulations. We respect user rights regarding cookie consent and provide mechanisms for users to exercise their privacy rights.
Cookie Retention Periods
Different cookies have varying retention periods based on their purpose. Session cookies expire when you close your browser, while persistent cookies may last from days to years. We regularly review and clean up unnecessary cookie data to minimize data retention.
Gaming Platform Integration Cookies
When you connect your gaming accounts to our platform, we may receive cookies or similar identifiers from gaming services. These help us verify your gaming credentials, track progress, and provide relevant coaching recommendations based on your gaming activity.
Cookie Policy Updates
We may update this cookie policy to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through our platform, and we encourage you to review this policy periodically to stay informed about our cookie practices.
Contact Us About Cookies
If you have questions about our cookie practices, want to exercise your rights regarding cookies, or need assistance with cookie settings, please contact our privacy team. We are committed to transparency and helping you understand and control your cookie preferences.